Case Study - e7 Health

The Story

Web3Box Software forged a strategic partnership with e7 Health in 2015, marking the beginning of a journey to revolutionize its digital presence and operational efficiency. Initially tasked with creating an online appointment booking system, we allocated our top resources to ensure the project's success. The outcome exceeded expectations, setting the stage for an enduring collaboration.

Over the next eight years, we developed a comprehensive Electronic Health Record (EHR) solution for e7 Health and implemented a robust Online Booking System. This transformative system facilitated e7 Health's seamless transition into the online realm, significantly reducing reliance on traditional phone-based appointment scheduling.

Major Integrations into the Custom EHR System:

Heartland Retail Integration:

We integrated e7 Health's system seamlessly with Heartland Retail, a cloud-based retail management platform. This integration provided a comprehensive point-of-sale (POS) solution, enhancing the overall efficiency of the health centers.

Paperless Operations:

We converted over 100 documents into electronic versions, eliminating the need for paper throughout the center. This initiative not only reduced environmental impact but also streamlined administrative processes.

Phone script Algorithms:

Automation was introduced to the phone-based appointment system through Phonescript Algorithms. This intelligent system streamlined the booking process, enhancing customer experience and operational efficiency.

Authorize.net Integration:

To facilitate secure and efficient credit card processing, we integrated Authorize.net into the e7 Health system, ensuring a smooth financial transaction process for the center and its clients.

WebIZ Integration:

For patients based in Nevada, we seamlessly integrated with WebIZ to retrieve immunization records. This integration enhanced the accuracy of patient records and contributed to more informed healthcare decisions.

Technologies Used:

Our collaboration with e7 Health exemplifies technology's power to drive healthcare innovation. Through strategic planning and continuous technological advancements, we have met and exceeded the evolving needs of e7 Health, contributing to its status as a leader in the healthcare industry.